Who we are
Welcome to Shineline! Your trust is our priority. As part of our commitment to ensuring the privacy and security of our clients and website visitors, this Privacy Policy serves as a guide to how we collect, use, protect, and handle your personal data.
What Information We Collect
1. Personal Information: This includes details you provide directly to us such as:
- Full name
- Email address
- Contact number
- Any other details you might provide through forms or feedback channels.
2. Automated Data: As you navigate our website, we might collect certain data automatically, such as:
- IP address
- Browser type and version
- Browsing patterns and preferences
Why We Collect Information
1. Service Provision: To ensure you receive top-notch cleaning services, respond to inquiries, and manage bookings.
2. Communication: To provide updates on our services, special promotions, and latest news if you’ve opted in for such communications.
3. Website Improvement: To offer a seamless online experience, analyze website performance, and tailor our content.
Data Sharing and Disclosure
Your trust is sacred to us. We never sell, trade, or rent out your personal information. However:
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With Third-party Service Providers: They might have limited access when performing tasks on our behalf, such as payment processing. These entities are strictly bound to maintain confidentiality.
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Legal Purposes: If the law requires it, or to protect our rights, property, or safety, and that of our users.
Data Security
We use state-of-the-art security measures to protect your data. This includes both digital and physical safeguards, ensuring that your data remains confidential and intact.
Cookies and Website Tracking
To enhance your experience, our website uses cookies. If you prefer not to have cookies placed, you can adjust your browser settings, but this might affect your user experience.
Your Rights and Choices
You reserve the right to:
- Access the personal data we hold about you
- Request modifications or deletions of said data
- Opt-out of any marketing communications
Contact Us
If you have any concerns or inquiries about our Privacy Policy, please reach out to us:
- Phone: 1300 368 459
- Address: 22/2 Kirkham Rd W, Keysborough VIC 3173
- Email: info@shineline.com.au